The Haven on Norwegian Cruise Line - Complete Guide to Perks, Suites, Ships, Dining, & Menus
The Haven by Norwegian Cruise Line is a private, high-end section on select ships that offers suite guests a more secluded and upscale cruise experience. While guests still have full access to the rest of the ship, The Haven adds premium benefits such as private spaces, enhanced service, and exclusive dining.
What Is The Haven on Norwegian Cruise Line?
The Haven is located at the top of select Norwegian Cruise Line ships and includes the cruise line’s largest and most luxurious suites. It’s a gated-access area with its own private courtyard, lounge, and sundeck. A dedicated team of butlers and concierges provides personalized service, and many guests choose The Haven for its quiet atmosphere, priority access, and added comfort.
Amenities and Inclusions for Haven Guests
When you book a suite in The Haven, your cruise fare includes exclusive services and private-access areas not available to other passengers. Inclusions may vary slightly by ship and suite category, but typically include:
Private access to The Haven Courtyard, Sundeck, and Lounge
Priority embarkation, disembarkation, and boarding at ports
Dedicated concierge service for reservations and planning
24-hour certified butler service
Escort assistance on and off the ship
Daily breakfast, lunch, and dinner in The Haven Restaurant (on most ships) or a specialty venue
Complimentary in-suite movies and 24-hour room service
Nespresso machine and premium tea in your suite
Evening turndown service with refreshed fruit bowls and treats
Plush robes, slippers, and upgraded bath products
Tranquility mattress, cotton linens, and pillow menu
Access to specialty dining delivered to your suite (cover charge applies)
Cocktail party with ship officers
Priority reservations for shows and dining
Mobile phone for onboard use
For Owner’s Suites and Garden Villas: complimentary laundry pressing, Moet Champagne, liquor setup, and stocked fridge with bottled water and soft drinks
Types of Suites Available in The Haven
The Haven features a range of suite categories across different ship classes. While layouts vary by ship, all Haven suites include access to the exclusive Haven amenities listed above.
3-Bedroom Garden Villa: Sleeps up to 8 guests with multiple bedrooms, a living room, 3.5 bathrooms, dining space, and a private balcony with hot tub
2-Bedroom Family Villa: Sleeps up to 6 with a separate kids’ room, two bathrooms, and a private balcony
Deluxe Owner’s Suite: Up to 6 guests with floor-to-ceiling windows, luxury bath, separate dining area, and large balcony
Owner’s Suite: Sleeps up to 4 with a spacious layout, large windows, and one or two balconies (depending on ship)
Aft-Facing Penthouse: Up to 4 guests with panoramic views, a large balcony, and a king-sized bed
Forward-Facing Penthouse: Sleeps up to 4 with sweeping forward views and an open-plan layout
Deluxe Spa Suite: Sleeps up to 4, located near the spa, with hot tub, waterfall shower, and Thermal Spa Suite access
Courtyard Penthouse: Sleeps up to 3 in a studio-style space with private balcony and floor-to-ceiling windows
Suite square footage and exact features vary by ship, so it’s worth comparing layouts before you book.
The Haven Courtyard and Sundeck
The Haven Courtyard is a private, guest-only area that includes a pool, loungers, and shaded seating. This space is open to all Haven guests. The Sundeck is available on most ships for guests ages 16 and older and includes hot tubs, loungers, and full drink service. Both areas are reserved for Haven guests only and are separate from the main pool decks.
The Haven Restaurant
Guests staying in The Haven on Breakaway, Breakaway Plus, Prima, and Prima Plus class ships have access to The Haven Restaurant, an exclusive dining venue open for breakfast, lunch, and dinner. The menu includes steak, seafood, and rotating specials, and no reservations are required. Guests on ships without a Haven Restaurant, such as those in the Jewel class, receive access to alternative dining arrangements in select specialty restaurants.
The Haven Lounge and Horizon Lounge
The Haven Lounge is available on newer ship classes and offers a private bar and quiet space for relaxing or socializing. On ships like Norwegian Bliss, Joy, and Encore, Haven guests also get access to the Horizon Lounge—an observation space with panoramic windows, soft seating, and light refreshments served throughout the day.
Ships That Have The Haven
The Haven is available on the following Norwegian Cruise Line ships:
Norwegian Luna
Norwegian Aqua
Norwegian Viva
Norwegian Prima
Norwegian Encore
Norwegian Bliss
Norwegian Joy
Norwegian Escape
Norwegian Getaway
Norwegian Breakaway
Norwegian Epic
Norwegian Gem
Norwegian Pearl*
Norwegian Jade*
Norwegian Jewel*
Norwegian Dawn*
(*These ships offer Haven accommodations but do not have a dedicated Haven Restaurant.)
Is The Haven Worth It on a Norwegian Cruise?
The Haven is a good fit for travelers who want a more relaxed and personalized cruise experience without sacrificing access to ship-wide dining, shows, and activities. Whether you're sailing with family and need more space or you're looking for added privacy and convenience, The Haven offers a strong value with its premium inclusions, private venues, and upgraded service.
